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I told him this and he agreed that the way they handled it was not great. I was extremely annoyed at their lack of pro activeness as well as how they handled the situation.

(this right here was my tipping point) You can only imagine what happened then. The guy I finally got to talk to (I unfortunately don't remember his name) informed me that they had made a mistake and were actually out of BOTH of the vodka brands that we had ordered originally and they removed them from our order.

APPLEJACK LIQUORS JOBS HOW TO

I called into Applejack, after talking to a lady who had no clue how to help me, being placed on hold for over 15 minutes, hung up on and had to call back again I finally talked to someone who could help me. This cucumber vodka was for our signature drink a cucumber mojito, and they had simply 'taken it off the order' because they didn't have it. But at the time I could've walked into my small liquor store by my house and found Effen Cucumber Vodka.īecause of the busyness of the day, I didn't listen to the message until the next day, my wedding day, on the way to get my hair done. It means they didn't order it on time or that the supplier truly didn't have any.

Now, I work in supply chain & logistics so I understand what that means. because it was back ordered from the supplier. The day before the wedding, while I was busy with the rehearsal dinner up on Lookout Mountain no less, with no cell service, I received a phone call from Applejack saying that they didn't have the cucumber vodka that I had ordered. Three weeks before the wedding I called to have them finalize the order and assumed everything was great.

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